The reported issue was unconfirmed.The root cause of the reported issue was unable to be determined, as the device met specifications during evaluation.During evaluation, device was functionally tested and displayed no inaccuracies.The load cell failed to meet its calibration factor, component load cell may be defective.Load cell was replaced.Completed final functional testing.It is unknown if the device was influenced by the reported failure, however the device met specifications during evaluation.It is unknown if the device was in use on a patient.Dhr review not required as the reported issue was unconfirmed and not a manufacturing or supplier related failure.As the reported issue was unconfirmed the labelling review was not required.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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