The device history record (dhr) could not be performed since no lot number was provided from customer complaint report, and no photo sample/actual sample with lot number was received.A sample analysis was not possible as there was no photographs or samples provided for evaluation.Without a sample to evaluate, it is not possible to confirm the reported issue or related it to a manufacturing process.All associated lot documentation was carefully reviewed; no issues or discrepancies were found related to the reported complaint.Although a definitive root cause could not be determined, as per the instructions for use (ifu) clogging may occur if excessive force is applied when attempting to remove the connector cap with a twist, the y-port has an internal winged design that serves as a lever, causing a fissure from the y-port union.Therefore, an improvement opportunity was detected in the y-port design, this design modification will include the modification of the current molds for the enfit connector and y-port body to change from a ¿winged¿ enfit connector and y-port body design to a ¿no-wing¿ design.
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