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Model Number 560BCS1 |
Device Problems
Display or Visual Feedback Problem (1184); Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/18/2022 |
Event Type
Injury
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Event Description
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Medtronic received information that during use of this bio-console instrument when the power cord was unplugged, the battery level suddenly dropped to about 1, even though it was at max.At the same time, the liquid crystal of the monitor went completely dark and fell off.The customer was required to handle this problem by using the hand crank.Patient status was requested but this information will not be made available.Additional information was received on the 04 feb 2022 indicating that the handcrank was not required during this procedure.Information from the customer indicates that the remaining battery level suddenly decreased to around 1 despite the maximum when the power cord was removed during use of the 560 bioconsole (pcps).At the same time, the monitor lcd became black.Customer was alerted to use the hand crank, but opted to handle by (b)(6), not via hand crank.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Additional information was received stating that ups stands for (uninterruptible power supply).Medtronic received additional information that after connecting to the ups, the procedure was completed.The customer has declined to have the instrument serviced/repaired.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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