Model Number 7391167 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/20/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens is conducting a thorough investigation of the reported events.As this event is under investigation, a root cause has not yet been determined.A supplement report will be filed upon completion of the investigation.
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Event Description
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It was reported to siemens that a malfunction occurred while operating the magnetom avanto system.While moving a patient from the mr exam room to the mr icu area, a mechanical component inside the mr trolley table top latching system failed causing the trolley table top latches to unexpectedly release.The table top came off of the trolley with the patient on the table and fell to the floor.No reported injuries are known.Siemens has requested additional information in order to conduct an investigation of the reported event.
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Manufacturer Narrative
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Siemens could not complete the investigation of the reported event and system because additional information was not provided by the facility.A root cause could not be identified.Further action by siemens is not possible.This complaint will be closed.
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Manufacturer Narrative
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D9: device was available for evaluation and should have been checked "yes." h3: device was evaluated by manufacturer.H6: coding has been corrected.H10: it was reported to us the tabletop came of the trolley with the patient on the table.The patient was not injured.A mechanical component inside the mr trolley tabletop latching system failed after the trolley with patient on the trolley tabletop was moved from the mr exam room to the mr icu area.Trolley tabletop latches un-expectingly released and patient and tabletop fell to the floor.As no further information has been received an in-doubt reporting was performed.Bu root cause analysis:: our experts investigated the complained issue.The analysis of the eventlog shows various error messages during the vertical movement of the patient table and the patient transfer between trolley and mr system: the patient table was not correctly adjusted to the trolley.The removable plate was disconnected from the carrier plate without vertical motor movement of the patient table.The removable plate was not lying correctly on the carrier plate.Some errors were reported at the same time, so that the cause can be either incorrect adjustment or manual intervention.As a result, it could come during the transfer to an incorrect transfer of the removeable tabletop on the trolley, so that the removable tabletop was not securely locked on the trolley.Therefore, the removable plate tilt forward from the trolley.The cause is not due to a defect in the patient table, but either to an incorrect adjustment and/or an operator error.Investigation conclusion: the system functioned within specifications and no malfunction was identified.The root cause is user error.The user should always check adjustments of the patient table transfer system.Manual removement of the removable tabletop from the carrier plate is strongly discouraged.A transfer may only be carried out as described in the system instructions for use.
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Search Alerts/Recalls
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