Corrected section: d2a.One (1) complaint was received, reporting that upon opening oasis dual drain it was discovered that the patient tubes were kinked.Kinked tubing is a known issue to occur with drains manufactured between feb 09, 2019 and october 29, 2021, as identified in capa 439435.The root cause for this issue was determined in capa 439435 to be design control during the redesign of the patient tube.The wall thickness of the patient tube was decreased, which led to an increase in complaints about kinked tubes.Capa 439435 reverted that change, returning the tubes to their previous wall thickness and also adding an end cap to the tubes to help protect them from damage.No confirmed complaints of this issue have been identified for any devices manufactured after capa 439435 was implemented on oct 29, 2021.The drain lot number (476026) was provided and a device history record (dhr) review was conducted.The review found that the manufacture date of the lot in question was within the date range noted above, affected by the kinked tubing issue.The review also noted that there were no nonconformities or anomalies in manufacturing.Three lots (473041, 476034, and 477101) of patient tubing subassemblies were used in this finished good lot.The incoming inspection records for the three subassembly lots were reviewed and no nonconformities were identified.Based on the manufacture date of the drain lot being 10/15/2021, which is prior to oct 29, 2021 this complaint, is most likely due to the same root cause as determined in capa 439435.A review of the labeling was performed and concluded that there are appropriate precautions in place to handle this issue.The ifu instructs the user not to use a device if it is discovered that the device is damaged.A risk review found that the risk management documents for this product adequately address the reported defect and the severity and anticipated occurrence level are appropriate.H3 other text : device not available for return.
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