Catalog Number CON-HL-90 |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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One fluid warmer was received for evaluation in relation to the reported event.Device was received in with build-up in the reservoir tank.Damages made to the front cover, display label and reservoir cover around the screws.Line cord is discolored and the enclosure contains a crack around the drain fitting.Functional testing of the device was unable to confirm or replicate the reported event.The device powered on as expected.Root cause was unable to be determined as the reported event was not confirmed.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.
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Event Description
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It was reported that during testing, the device would not power on.There was not patient involvement reported.
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Manufacturer Narrative
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One fluid warmer was received for evaluation in relation to the reported event.Device was received in with build-up in the reservoir tank.Damages made to the front cover, display label and reservoir cover around the screws.Line cord is discolored and the enclosure contains a crack around the drain fitting.Functional testing of the device was unable to confirm or replicate the reported event.The device powered on as expected.Root cause was unable to be determined as the reported event was not confirmed.A manufacturing dhr review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.
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Event Description
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It was reported that during testing, the device would not power on.There was not patient involvement reported.
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Search Alerts/Recalls
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