The customer reports during two separate (unspecified) exams using an evis exera iii duodenovideoscope with a single use distal cover, the distal cover fell off the scope (and into the patient).During procedure 1 of 2, the distal cover could not be located to remove it from the patient.During procedure 2 of 2, the distal cover was found and retrieved from near the bite block.No additional consequences to the patients were reported as a result of these occurrences.Additional details regarding the patients and reported events were requested.The customer stated that the physician could not remember in which patient cases this occurred, and therefore no further patient event could be provided.The nurse assisting in both cases with this physician stated ¿i think it could have been my fault for not making sure the cap was secure on the tip.I now push it on and then pull on it to make sure it will not fall off.I have not had any further problems.Case with patient identifier (b)(6) reports the single use distal cover used in procedure 1 of 2 (which was not retrieved).Case with patient identifier (b)(6) reports the tjf-q190v used in procedure 1 of 2.Case with patient identifier (b)(6) reports the single use distal cover used in procedure 2 of 2 (which was retrieved).Case with patient identifier (b)(6) reports the tjf-q190v used in procedure 2 of 2.
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