Model Number SCCS1002 |
Device Problem
Computer Operating System Problem (2898)
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Patient Problem
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 02/02/2022 |
Event Type
malfunction
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Event Description
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It was reported that the sensica device had a note "turned off, could not get past puck sense".Representative inspected the device, and it would reset either during boot up or during the setup.Representative stated that the device had a broken gold pin on the load cell.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Manufacturer Narrative
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Upon further review, bd has determined that this mdr was reported in error as it was found to be a cascading failure of an event previously reported.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that the sensica device had a note "turned off, could not get past puck sense".Representative inspected the device, and it would reset either during boot up or during the setup.Representative stated that the device had a broken gold pin on the load cell.
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Search Alerts/Recalls
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