It has been reported to philips that the l-arm rotation cover fell down following a collision with the radiation shield.The cover was not retained by the safety chain and fell on the patient.The patient¿s face and chest were injured, resulting in a bloody face; however, it is unknown the extent of the injury or if additional intervention was required to treat the patient.Philips has attempted to obtain further information on reported incident and the patient outcome.Philips has started an investigation of this complaint.Based on the information received, this event is being conservatively reported at this time.
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Additional narrative: philips has investigated this complaint.According to the addition information collected, the patient sustained cuts in the face which were covered with band-aid.No further treatment was required.The procedure was completed successfully.The clip that retains the chain to the cover bent open.As a result, the cover detached and fell on the patient after colliding with the radiation shield.A new l-arm cover was supplied to the customer.The customer replaced the l-arm cover and the system was back to use in good working order.Philips has completed a good faith effort to collect patient information.However, the customer has not provided the requested information.Corrected data: codes have been updated h3 other text : remote support delivered to customer.
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