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Model Number 724170 |
Device Problem
Unintended Deflation (4061)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/29/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event Description
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The customer reported on (b)(6) 2022 at 6:00 am, the skin level balloon gastrostomy tube was placed in the patient.The device functioned normally until 9:00 pm on (b)(6) 2022, where a local leak was detected by the patient's caregiver causing the total rupture of the probe (balloon).On (b)(6) 2022, a provisional probe was placed.There was no harm to the patient.
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Manufacturer Narrative
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H4 manufacture date added investigation summary the device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections, per established sampling levels were within acceptable limits during the production process a video was provided.In the video it can be seen that the balloon is leaking; however, an analysis of what could have caused this issue cannot be done without the sample to evaluate.The reported condition could not be confirmed as related to the manufacturing process.The complaint will be reopened if a sample is received.All associated lot documentation was carefully reviewed.No issues or discrepancies were found related to the reported complaint.No non-conformities nor deviations related to a hole in the balloon tube were reported for this lot.No action plan could be performed.Current process controls are executed in accordance with product specifications to meet quality acceptance criteria.The manufacturing site will continue to monitor the process, customer complaints, and feedback notifications for any adverse trends that require immediate attention.In case of repeated issues and/or recurrence, a new investigation for the specific events would be carried out for each case.This complaint will be used for tracking and trending purposes.
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Manufacturer Narrative
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Device evaluation: the device history record (dhr) was reviewed, and no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections, per established sampling levels were within acceptable limits during the production process a video and a sample were received at the manufacturing site for evaluation.A visual inspection and a functional test were performed showing a leak in the tube part of the balloon due to a small perforation.The reported condition was confirmed.A corrective and preventative action (capa) was generated to the supplier of the product for further investigation of the issue.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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