Model Number CLV-S190 |
Device Problem
Optical Problem (3001)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/04/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The subject device is expected to be returned to an olympus service center for further evaluation but has not yet been received.The investigation is ongoing; therefore, a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The user facility reported that when preparing the device for use, the main lamp of the visera elite xenon light source was not working; however, the spare lamp was working.An olympus field service engineer inspected the device and confirmed the reported lamp issue.There was no report of patient injury or user harm due to the event.Additional information has been requested, but has not been received to-date.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation, and to provide additional information received from the user facility regarding the reported issue.Per further follow-up with the olympus field service engineer, the device is working fine now.Thus, it will not return to olympus for further evaluation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 9 years since the subject device was manufactured.Based on the results of the investigation, as the device was not returned, a root cause could not be determined.Olympus will continue to monitor field performance for this device.
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Event Description
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Additional information received from the user facility regarding the reported issue (the main lamp of the light source was not working): the reported issue was discovered during routine inspection by a technician, not when they were preparing the device for use.There was no intended procedure, and no patient involvement.
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Search Alerts/Recalls
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