Background information: the age of the cushion at the time of the complaint was 6 months.The expected lifetime of a wheelchair cushion is 2 years.Discussion: in reviewing the complaint, the user reports that the gel pack is leaking.Due to lack of any additional information, we cannot determine whether the failure mode should be classified as a manufacturing malfunction or as a failure due to end-user misuse.No injury is reported.Conclusion: due to previous filings for what could be a similar failure mode of manufacturing malfunction, which could lead to a serious medical condition if any such malfunction were to recur, this mdr is being filed in an abundance of caution.Additional note: due to employee absences this file as overlooked and filed late.Corrective actions have been put in place to address these types of late notifications to the regulatory department.
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