The investigation is completed.A review of the device history record (dhr) traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.Two sample was received with inner blister, outer blister and cover foil showing the lot information.The samples shows no macroscopic signs of damage.The samples shows no signs of surgery residues.The samples was visually inspected with the aid of a photomicroscope with various magnifications.The customer¿s complaint was not confirmed.While testing the device's it was noticed, that the scissors can open and close.The root cause cannot be identified conclusively because the sample met specifications.This complaint has been reviewed and future data will be monitored for evidence of adverse trending and further action will be taken, as appropriate.At a minimum, this will include completing reviews of complaint class report levels on a monthly basis.The manufacturer internal reference number is: (b)(4).
|