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Model Number 242018 |
Device Problems
Crack (1135); Display or Visual Feedback Problem (1184); Poor Quality Image (1408)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Additional narrative: udi: (b)(4).Investigation summary: the complaint device was received at the service center and evaluated.During the service evaluation the following defects were identified: outer tube damaged - bent/dented.Distal tip damaged- shaver damage to distal tip.High voltage flashover from electrode.Holes in distal tip fiber.Image error, on camera -image cloudy/blurred.Minor scratches on the unit.The defective parts were replaced to resolve the issues.After repair, the device was found to be working according to the specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Event Description
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It was reported by the customer that during a cadaver lab, it was observed that the hd epscp,4.0,30,167,mitek endoscope device had a cracked scope.During in-house engineering evaluation, it was determined that the device had an image error on the camera as the image was cloudy/blurred.There was no procedure nor patient involvement reported.No additional information was provided.
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Search Alerts/Recalls
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