Model Number TT4.00F6-900 |
Device Problem
Sparking (2595)
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Patient Problem
Erythema (1840)
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Event Date 01/21/2022 |
Event Type
malfunction
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Event Description
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A surgery center reported that during a procedure the treating doctor observed electric leakage from the treatment tip.This event occurred at the 900th rep.The tip was inspected prior to use and no damage was reported.It is unknown if the tip was inspected during the treatment.After the patient¿s issue, the treatment tip was inspected and they reported the tip appears damaged.They reported the patient's face turned red and that the patient reported feeling a pricking sensation.A medical review of the clinical details of this event was completed and it was determined that no serious patient injury was experienced.
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Manufacturer Narrative
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The treatment facility indicated they retained the treatment tip.The product has been requested, but not yet received.A review of the manufacturing records is in progress.Based on available information no cause can be established and no conclusions can be drawn.
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Manufacturer Narrative
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The data-card logs did not have treatment details and the tip was not returned for evaluation, therefore we could not confirm the customers account of tip damage with electric leakage.According to thermage cpt system technical user's manual redness is a known possible patient reaction to thermage treatment.Erythema or blanching may occur in mild form and typically resolve within a few hours.However, on rare occasions, erythema has been reported to last longer.Blanching usually resolves within twenty-four hours.A review of the manufacturing records showed all requirements were met.Based on the available information, no causal factors can be determined and no conclusions can be drawn.
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Search Alerts/Recalls
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