Summary of event: it was reported that a ncircle tipless stone extractor basket broke around the stone during use and was retained in the patient.The stent was placed in the right ureter as intended.Another ncircle tipless stone extractor was used to attempt to remove the retained piece but was unsuccessful.The patient is scheduled for a pcnl for stone removal prior to discharge and the provider will attempt to locate and remove the remaining portion of the complaint device during that time.Corrected information: e4, h6 (annex g).Investigation evaluation: reviews of the complaint history, device history record, instructions for use (ifu), manufacturing instructions, and quality control procedures were conducted during the investigation.The complaint device was not returned to cook for investigation.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows no other related complaints associated with the complaint device lot.Because there were no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in the field.The information provided upon review of complaint file, device history record, complaint history, and quality control documents provides evidence to support that the device was manufactured to specification.The instructions for use (ifu) provides the following information to the user related to the reported failure mode: precaution: the device is conductive.Avoid contact with any electrified instrument.Precaution: enclose the device in the sheath before removing from the tray/holder.Precaution: do not use excessive force to manipulate this device.Damage to the device may occur.A possible cause for the basket separating from the device is that excessive force may have been inadvertently applied to the device during use, resulting in breakage of the basket assembly.The instructions for use (ifu) contains a precaution to not use excessive force to manipulate the device because damage to the device may occur.However, based on the limited information available, cook has concluded that a definitive cause of the reported event could not be established.The appropriate personnel have been notified and cook will continue to monitor for similar events.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Medwatch #: (b)(4) was received 04aug2022.Mdr number 1820334-2022-01344 captured the event from the medwatch, however, the investigation of 1820334-2022-01344 indicated that the medwatch was the same event as mdr number 1820334-2022-00435 (subject of this complaint).The appropriate personnel have been notified and cook will continue to monitor for similar events.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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