H10: internal complaint reference: (b)(4).H3, h6: the reported device was received for evaluation.It was determined the device contributed to the reported event.A complaint history review found similar reported events.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.The instructions for use was reviewed and found to include conditions of off label use and technique specifics, as well as precautions and warnings related to the use of the device.A risk management review found that the reported failure was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.A review of the sutures found that a material certification is required with each lot.A review of the customer provided image found labelling that confirms the product identification information.The suture is separated from the device, and the anchor is on the shaft of the device.No fracture of the suture can be seen in the image.A visual inspection of the returned device found that it is not in its original packaging.The suture is separated from the device, and the anchor is still on the shaft.The suture is fractured and frayed on one end.When the anchor was removed from the shaft, it was found that the prongs on the distal end of the shaft are bent inwards.The anchor is undamaged.There is debris on the device.Based on the condition of the product material found during visual inspection, additional material testing is not required.The procedure was completed using a back-up device.No patient injuries or adverse consequences were reported.Since no patient injuries are being reported no further clinical/medical assessment is warranted at this time.The complaint of suture break was confirmed, and the root cause was associated with unintended use of the device.Factors that could have contributed to the reported event include excessive force or torsion during use or use of sharp instruments near the device tip.The complaint of anchor twist was not confirmed, and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.
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