A facility reported that during a craniotomy procedure, the cusa excel 36khz straight handpiece (c2602) fluctuates during clinical use and emitted a vibration alarm.They tried to change the tip to resolve the alarm but still got the same issue.There was delay for 30 minutes with no patient injury, another device was used to complete the procedure.
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Updated fields: d4, d9, g3, g6, h2, h3, h4, h6, h10.Cusa excel 36khz straight handpiece (c2602) was returned for evaluation: device history record (dhr): the dhr documentation was reviewed and no anomalies that could be associated with the complaint incident was observed.Failure analysis - the investigation of the unit confirmed the complaint: the device had no output.Recommend replacing transducer, housing and o-ring's.Root cause analysis - the root cause was confirmed as transducer delamination.Complaint is consistent with transducer delamination which occurs because of braze degrading in the field corrective action was initiated and implemented in april 2021 and the solution was identified as using an alternative braze filler alloy which does not contain zinc.The trial confirmed that the change does not affect the handpiece function.This device was manufactured prior to the implementation of corrective action.
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