The suspect device was returned to olympus for evaluation, upon inspection it was found kickback detected at k-wire and forceps elevator.In addition, guide wire tension test failed.It was noted the distal sheath adhesive was cracked, objective lens has small chips, the insertion tube was observed with minor buckling, angulation was low, also the control knob was loose.Additionally, the catheter movement was loose, and the guide wire did not function smoothly.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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The customer reported to olympus the elevator is broken and it does not raise or lower on their evis exera ii duodenovideoscope.The issue was observed during reprocessing.The prior procedure was completed with no issues being noted.There were no reports of death, harm, or injuries related to this event.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to the k-pipe was detached from the k-pipe stopper and movement of k-lever was not appropriately transferred to forceps elevator.It is also possible that due to metal fatigue from repeated stress, k-wire stopper was broken, and movement of k-lever was not appropriately transferred to forceps elevator.Olympus will continue to monitor field performance for this device.
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