Model Number ROB10013 |
Device Problems
Intermittent Continuity (1121); Failure to Calibrate (2440); Mechanics Altered (2984)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/13/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: (b)(4).The sample is under evaluation by manufacturing site.
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Event Description
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It was reported that, during set up for a cori-assisted surgery, the real intelligence robotic drill did not passed the diagnostics three times.According to the picture attached, it failed the maximum stop time.The procedure was finished with a smith and nephew back up device without delays.The patient was not harmed as a consequence of this issue.Moreover, while testing the real intelligence robotic drill during investigation,it had an exposure motor failure.
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Manufacturer Narrative
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Section h10: the cori drill p/n rob10013.(b)(6) intended for use in treatment was returned for evaluation.A relationship between the reported event and the device was established.Nothing was identified visually that contributed to the reported problem.A customer photo review was performed.The reported problem was confirmed.The photos confirm that the drill failed the maximum stop test during the kpc.A functional evaluation was performed.A kpc test was performed and the test failed.The drill shut off half way through the drill test, indicating an exposure motor failure.There was a timeout error and connection screen flicker.The most likely cause of this event was that there was a software issue with the kpc module (failure to calibrate) and a mechanical failure of the exposure motor; a drill encoder failure (mechanics altered).A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.A historical escalation event review was completed.The review determined that prior escalation actions are applicable to the scope of this complaint and further investigation into the reported failure is being conducted to determine if additional escalation actions are required.The hda operative app decelerates drill speed from maximum speed till it reach 0 rpm and then initiates stop(drill driver disable).While performing speed control at lower speed causing drill motor to reaccelerate and thus failing maximum stop time test.Further investigation into the reported failure and remediation is being conducted to determine if additional actions are required.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.Internal complaint reference number: (b)(4).
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Manufacturer Narrative
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H3, h6: the cori drill p/n rob10013 sn000233 intended for use in treatment was returned for evaluation.A relationship between the reported event and the device was established.Nothing was identified visually that contributed to the reported problem.A customer photo review was performed.The reported problem was confirmed.The photos confirm that the drill failed the maximum stop test during the kpc.A functional evaluation was performed.A kpc test was performed and the test failed.The drill shut off half way through the drill test, indicating an exposure motor failure.There was a timeout error and connection screen flicker.The most likely cause of this event was that there was a software issue with the kpc module (failure to calibrate) and a failure of the drill exposure motor due to the thermo-mechanical stress induced within the motor at the encoder and electrical noise on the console error status inputs to the drill exposure motor encoder.(mechanics altered).A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.We have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A historical review concluded that the lot, serial number or part number reported in this event is related to a corrective/preventive action already implemented.Continuous improvements have been made to the cori robotic drill and manufacturing processes to reduce drill disconnection error messages.These improvements consisted of: 1.A hardware update to the cori console to reduce noise on the internal electronics.2.An update to the cori system¿s software and firmware to improve the user experience when error messages are displayed, and 3.A hardware update to the cori drill to reduce mechanical stress on drill exposure the motor.The first two improvements are fully deployed.The third improvement is being deployed for new orders and as drills are returned for routine servicing.Also, smith+nephew is voluntarily performing a recall/field notification for the cori real intelligence robotic drill.Should any additional information be received the complaint will be reopened.The failure mode will continue to be closely monitored through complaint investigation and trended through post market surveillance activities.
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Search Alerts/Recalls
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