This follow-up report is being submitted to relay additional information.Visual evaluation of the returned product identified damage to the sterile packaging (blister and pouch).Sterility has been compromised.Visual evaluation of the returned product identified damage to the outer packaging.Complaint sample was evaluated and the reported event was confirmed.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.The likely condition of the device when it left zimmer biomet is conforming to specification.The root cause of the reported event for blister and pouch damage can be attributed to transit damage, and a packaging design issue.The root cause of the reported event for outer packaging damage can be attributed to transit damage secondary to the pouch and blister damage.A corrective action has been previously raised to implement improved packaging changes.No corrective actions, preventive actions, or field actions resulted after investigation of the event reported for outer packaging damage.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|