Philips has investigated this complaint.According to the information collected, the planned coronary procedure was continued after the cover was reseated.A philips engineer inspected the system onsite and confirmed that the rubber blocks of the cover and the safety chain were in good state.The engineer tightened the fasteners that attach the cover and reseated the cover.The system was returned to use in good working order.Based on the available information, the l-arm cover likely detached because of a collision.
|