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Model Number 5863472 |
Device Problem
Device Fell (4014)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/26/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Udi is unknown due to age of device.Initial reporter is a siemens employee.A contact name and contact information for the facility were not provided to siemens.Siemens initiated an investigation of the accessory holder related to the reported event.A root cause has not yet been determined.A supplemental report will be submitted upon completion of the investigation.
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Event Description
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It was reported to siemens that during a service intervention (no patient involvement), an electron applicator was inserted into the accessory holder when the gantry was at 180° position.The gantry was rotated to 0° position, clockwise from 180° to 0°.During this movement the electron applicator fell out of the accessory holder onto the floor.The table was retracted at the time of the event, so no damage to the table occurred.The accessory holder was sent back for investigation by siemens.There was no report of injury due to the reported event.However; in a worst-case scenario, injury could occur due to falling objects.This report has been submitted with an abundance of caution.The reported event occurred in ireland.
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Manufacturer Narrative
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The technical investigation of the provided "accessory holder assy-h33" (part number 9839317) was completed with the following result: during test setup siemens was able to reproduce the reported situation: the interlock disappeared before the accessory was completely locked.However, this situation may only occur under certain circumstances.The accessory must be inserted very slowly and carefully to find the exact point, where the micro-switch triggers (withdraws) the interlock signal, but the accessory is not locked securely.Only under these circumstances - it is possible to remove the accessory despite the interlock being released.The analysis of the provided complaint part didn't reveal a general design issue, but an improper adjustment of the "full insertion switch".The system has been repaired by replacement of the complete accessory holder.To prevent any injury caused by unlocked accessories, a red warning label is placed on every accessory holder: "verify that all accessories are locked in place prior to treatment delivery".Furthermore, several warnings regarding correct mounting of accessories (in addition to the warning label at accessory holder itself) and clearance to patient can be found in the user documentation (print number t2-000.621.26.03.02) under section "2 safety".
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Search Alerts/Recalls
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