It was reported that the pump battery was depleting quickly.Additionally, it was reported that the pump usb port was loose, and the pump battery intermittently could not be charged properly without the customer maneuvering the cable into the charging port at a certain angle.It was also reported that a cartridge did not fit onto the pump.There was no reported impact to the customer's blood glucose level.No additional information was provided and the customer declined troubleshooting with tandem technical support.
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