Model Number 8884721252E |
Device Problem
Complete Blockage (1094)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported that the device continues to clog at the distal end of the tube.
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Manufacturer Narrative
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Samples were not received for the investigation.A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.Because a sample was not returned, we were unable to perform a follow up investigation to include functional and visual evaluations to confirm the reported issue and determine the root cause, therefore a corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.If a sample is received at a later date, this complaint will be reopened for further investigation.This complaint will be used for tracking and trending purposes.
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Event Description
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The customer reported that the device continues to clog at the distal end of the tube.Additional information was received on 29-apr-2022 from the registered nurse stating that this was not an issue with the ng tube and said that staff are not crushing pills or flushing properly.The nurse stated that the clog was noticed during patient use.There was no harm or injury to the patient.As a result of the clog, they flushed the tube and used enzymes.They replaced the gtube with the same type of tube.It clogged 3 additional times due to not flushing and crushing (medication) properly.The patient has since been discharged.
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Manufacturer Narrative
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Added additional event information to section b5 and added a health effect - impact code to section h6.
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Search Alerts/Recalls
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