(b)(4).Batch # v96aox.Investigation summary: the product was returned to ethicon for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample determined that the (b)(4) device was returned with no apparent damage.Upon cycling, the instrument was noted to be empty and locked out.In order to evaluate the condition of the internal components of the device, it was disassembled.Upon disassembling, the advancer was found bent.As part of ethicon¿s quality process, all devices are manufactured, inspected, and released to approved specifications.The event reported was confirmed and it is related to improper use of the device.Please note that prior to loading a clip in the jaws, ensure that the demarcation between the jaws and the device shaft is past the end of the trocar cannula.Additionally, excessively applying a side load to the jaws, causing them to partially collapse could result in a clip malformation.The device jaws should be fully open and parallel upon initiating the firing of the device.Please reference the instruction for use for more information.A manufacturing record evaluation was performed for the finished device batch number v96a0x, and no non-conformances were identified.Additional information was requested, and the following was obtained: please clarify how the ¿a clip was not fit in the jaws properly¿.Did device feed clips sideways? no.Did device fire malformed clips? no.Did device fire scissored clips? no.If other, please specify.
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