This complaint has been submitted under (b)(4).Review of the most recent repair record determined the plug harness assembly cord was cut in half.The plug harness assembly, end cap, motor, switch, mount, eccentric shaft, spring seal, and bearings were replaced and resolved the reported issue.A definitive root cause cannot be determined.The event is confirmed.If any further information is found which would change or alter any conclusions or information a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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