Device evaluation a sample was received to perform an investigation.A visual inspection of the returned device found a cracked enclosure, broken power switch and liquid crystal display (led).In addition, the main components and membrane switch were found disconnected from the printed circuit board (pcb).The front cover was removed for a visual inspection and the reported problem was confirmed.Led's were found broken.The cause of the problem was determined to be physical force to the led's and wear and tear to the pump.It was determined that the damage was caused by the user.No repair actions were taken.Due to the age and condition of the unit, it was scrapped.A device history record (dhr) review was not performed because the results of the complaint investigation did not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.No product information has been provided to date.
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