The device was returned for analysis.The reported unknown damage was confirmed with the noted inner/outer member separation.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents from this lot.The investigation was unable to determine a conclusive cause for the reported unknown damage; however, a shaft separation and shaft damage was noted during return evaluation of the device.Potential causes for material separation include, but are not limited to, damage during manufacturing, interaction with accessory devices, and/or inadvertent mishandling during unpackaging.There is no indication of a product quality issue with respect to manufacture, design or labeling.
|