Adverse event took place on (b)(6) 2021, due to legal action being taken by patient's family, this initiated further investigation into the incident.The er doctor stated in their report from 2021 that the laceration occurred on a gurney.Further investigation in recent weeks revealed the event occurred in/on the ct couch.It was reported patient expired a few days later and that the patient was transferred and passed away somewhere else, thus cause of death is unknown.Facility does state the patient's passing was not a result from the laceration received from this adverse event.Both the radiology director and the risk management officer have since left greenwood leflore hospital for new employment and no further information can be obtained.To ensure safety, precautions to be observed are provided in the operation manual.Excerpt from the operation manual 2b201-663en, "be sure to mount the couch accessories securely.Otherwise, the accessories may fall, or the mounting sections may be damaged, resulting in personal injury.Be sure to use the couch accessories correctly.Otherwise, personal injury or damage to the system may result." it was concluded that the phenomenon was caused by "user error".This event occurred due to lack of attention and care when repositioning patient.As a countermeasure to ensure further safety, manufacture anticipates issuing a field service instruction (fsi) around june 2022.Fsi will assert caution and to being extremely careful when moving patients.
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