The customer facility was visited by an arjo representative but no additional information were provided.No signs of burning marks were found during the pump inspection.It was only found that the pump power cord was mechanically damaged.Based on condition of the cable, it can be stated that it was stuck between the beds moving parts what may result in occurring of sparks.This would suggest that the cable management flaps were not used.The claimed device was part of rental fleet.It was delivered to the customer and installed by the arjo technician on a bed.The technician stated that he used cable management flaps to secure the power cable.At the moment of installation, the bed was located in a side storeroom.It is suspected that the system was moved to a different bed and cable management flaps were not used.Lack of use the cable management flaps may contribute to the power cord damaged between the beds moving parts.According to the instruction for use (630933en), arjo recommends to ¿make sure that the mains power cable (.) are clear of moving bed mechanisms or other possible entrapment areas.The mains power cable of this pump is designed to allow movement of the bed, and should be fitted into the cable management flaps along the sides of the mattress, as described in this manual.¿ the power cord was found to be damaged and from that perspective, the device did not meet performance specification.It is unknown if there was any patient involved when the pump malfunction occurred.No injury or other medical consequences were reported.The complaint was assessed as reportable due to indication about occurring the sparks from the power cord cable with damaged insulation.
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