Belmont internal complaint file: (b)(4) has been logged for this incident for traceability.Belmont has not received the unit for investigation despite requesting the unit be returned.Belmont reached out to the on 3/21 for additional information from the user via e mail and has not received any further feedback to date.Without having the unit for investigation it is difficult to determine whether the unit malfunctioned or not.The criticool could have worked exactly as intended.Criticool avoids overshooting as it gets closer and closer to set point temp.Set point range is within 0.3 degrees in either direction of the set point.In controlled rewarming mode, the target temp is 36.5.Therefore, if the patient reached 36.2, criticool would consider the patient already at set point range.If the hospital is looking for the patient to reach exactly 36.5, they might want to set the set point temp to 36.8, which would mean a core temp of 36.5-37.1 would be acceptable.The manufacturing records for this serial number were reviewed and no anomalies were identified.A review of past complaints indicates that this is an isolated incident, no trend has been identified for this type of issue.Should additional information become available, a supplemental report will be provided.
|