Steris endoscopy has made several attempts to obtain additional information regarding the subject event however, the user facility has not responded.The device subject of the event was not returned for evaluation.Without the returned device the root cause of the reported event cannot be determined.The instructions for use packet (ifu 731747) lists warnings and precautions when using the raptor® grasping device, "actuate the device by moving the slider on the handle back and forth to confirm that the grasping jaws open and close smoothly.If the unit does not function properly, or there is evidence of damage (e.G.Bends, kinks, misshapen jaws, misaligned jaws, exposed wires) do not use this product and contact your local product specialist." the device history record was reviewed, and no abnormalities were identified.A 3-year complaint review for this lot indicates this to be an isolated occurrence.No additional issues were noted.
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