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Model Number 21-7308-24 |
Device Problem
Device Damaged Prior to Use (2284)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/02/2020 |
Event Type
malfunction
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Manufacturer Narrative
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A device history record (dhr) review was performed subsequent to the manufacturing of the device and prior to its release.No problems or issues were identified during this dhr review.A product sample was received for evaluation.Visual and functional testing were performed.There are misalignment in the cassette tube on seven samples.A review of the manufacturing process for was conducted by quality engineer in order to verify that there are no situations or practices that could create the event.No discrepancies were found.A review of the production floor was conducted, a sample of 32 units were taken in order to verify for occlusions, kinked tubing and that the bags were correctly placed; no discrepancies were detected.The most probable root cause is that tube was misaligned during assembly and it was not inspected.Quality alert qa was created in order to assure that the production personnel correctly assemble the cassette tube.Production personnel were retrained by quality engineer.
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Event Description
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It was reported that upon opening the cassettes, they were found damaged and were unusable.No patient harm was reported.
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Manufacturer Narrative
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While performing a review of submitted mdr report it was discovered that this file was inadvertently assessed as reportable.No patient death, serious injury, and no evidence of a reportable product malfunction.The hazardous situation for the given complaint device would not likely cause or contribute to a death or serious injury if the malfunction were to recur.Report 3012307300-2022-07792 is no longer considered reportable, please disregard any mdr reports associated with it.
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Event Description
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It was reported that upon opening the cassettes, they were found damaged and were unusable.No patient harm was reported.
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Search Alerts/Recalls
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