Investigation: fault tracing of the device could not establish any hardware or software failure with reference to the reported failure on the device.The described failure could not be duplicated in any matter and the failure could not be confirmed nor rejected due to the log file, for the time in question, had been erased prior to the arrival to breas medical gmbh.Conclusion and actions: no patient harm occurred as a result of the event.According to the reporter, the current risk mitigation worked as designed, giving an audible and visible alarm and a care giver was present to handle the situation.The risk mitigations in place are considered effective and would prevent any patient harm if the event to recur.We will continue to track and trend the issue according to the procedures in our quality management system.No further actions are planned at this time.This report is submitted retrospectively because the original report is not visible in maude database.
|