A defective arterial bubble sensor (flow/bubble sensor) was reported.Customer reported, that the bubble sensor was not reading any values.The time of occurence was not provided.A getinge service technician (fst) was sent for investigation and repair on 2022-04-26/27.The flow/bubble sensor was replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.It was confirmed by fst, that most probably customer used non getinge parts.The review of the non-conformities has been performed on 2022-05-16 for the period of 2012-10-01 to 2022-04-26.It does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely to have contributed to the reported failure.Based on the results the reported failure "defective arterial bubble sensor (flow/bubble sensor)" could be confirmed.The customer will be informed about the results by the getinge sales and service unit.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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