All available information was investigated, and the reported gripper line break and difficult gripper actuation was confirmed via returned device analysis.The reported difficult to remove, image resolution poor, and unintended movement could not be replicated in a testing environment.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history did not indicate a lot-specific quality issue.Based on available information and the results of the analysis, the confirmed difficult gripper actuation was due to the gripper line break.The gripper line break appears to be related to the difficult to remove.The reported difficult to remove was related to procedural circumstances.A cause for the reported unintended movement could not be determined.A cause of the reported image resolution poor could not be determined.There is no indication of a product quality issue with respect to manufacture, design or labeling.
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