Other text: no lot number was provided; therefore, device history record review could not be performed.A product sample photo was received for evaluation.As there was no returned defected sample, it was difficult to fully investigate the complaint issue by the photo's supplied by the customer.The device kit has more than one needle in it, and although the customer states in the description that the issue was with the spinal needle this could not be confirmed by the photograph supplied, as the photo only shows the pointed section of the needle and not the entire needle.The reported issue could not be confirmed per picture provided for evaluation; no fault found.If the product is returned, the manufacturer will reopen this complaint for further investigation.D4: udi number and g5 are unknown, no product information has been provided to date.D4: device lot number is unknown, no product information has been provided to date.
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