Model Number ALLURA XPER FD20/15 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/25/2022 |
Event Type
malfunction
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Event Description
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It has been reported to philips that the mavig support arm holding the radiation shield became detached from the ceiling rail.The mavig support arm and the radiation shield fell down on the floor.Cleaning personnel was in the room when the issue occurred, but the person was not standing near the mavig arm.The system was not in clinical use and no harm has been reported to philips.Philips has started an investigation of this complaint.
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Manufacturer Narrative
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Addtl narrative: philips has investigated this complaint.The mavig support arm is attached to the philips system through a bracket and this bracket is attached to the ceiling rail.Onsite inspection of the system confirmed that the bolts that attach the bracket to the ceiling rail loosened, causing the bracket with the mavig support arm to fall.The bracket was reattached to the rail using loctite and extra bolts.The system was returned to use in good working order.Corrected data: codes updated as per the investigation outcome.
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Search Alerts/Recalls
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