(b)(4).The device has been received for analysis; however, the analysis has not yet been completed.Upon completion of the failure analysis of the complaint device, if there is any further relevant information from that review, a supplemental medwatch will be filed.
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Block h6 (device codes): problem code a06 captures the reportable event of loss of visualization inside the patient.Block h10: the returned device was visually inspected.No evidence of any damage or defect was observed on the shaft or tip of the device.No fogging or condensation was noted on or in the lens.No issues with the device handle were noted.No damage to the umbilicus cable, connector, or its ports were observed.An image assessment was performed by connecting the device to an exalt controller; a live, clear image was displayed.The scope was articulated in all directions; the image was lost and the scope error screen appeared when the scope was articulated fully up & right simultaneously.To determine if issues with the light-emitting diode (led) signal contributed to image loss, the scope was unplugged and re-plugged into the controller and the led was turned off from the controller.The scope was then articulated up & right and image was lost again, indicating the issue was unrelated to led function.Electrical components in the distal tip were visualized under real-time x-ray to identify potential damage.At approximately 10mm proximal to the distal cap, a kinked cable and potential damage was observed under x-ray.The camera cable was removed from the scope and the distal end was stripped to access the wires.The twin-ax camera cable was kinked and potential damage to the external braid or low-voltage differential signaling (lvds) wires within was observed under x-ray imaging.Additionally, it was noted that adhesive had traveled along the twin-ax wire from the glue feature at the distal end of the camera cable.The twin-ax wire was stripped and the lvds wires inside were accessed; damage to the red lvds wire was apparent under magnification and x-ray inspection.The reported event was confirmed.Therefore, based on the investigation findings, the probable cause for the reported event was determined to be manufacturing deficiency, which indicates that the failure mode is attributable to the manufacturing process.An investigation to address this problem is in progress.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.A labeling review was performed and, from the information available, this device was used per the instructions for use (ifu) / product label.
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