A steris service technician arrived onsite to inspect the amsco 5052 washer/disinfector and found it to be operating properly.No repairs were required, and the unit was returned to service.The root cause of the reported event is attributed to user error as the employee should not have stuck their hand in the washer as the door was closing.The amsco 5052 washer/ disinfector operator manual states (1-1), "warning - personal injury hazard: risk of pinch point between door and threshold when the door opens.Keep fingers away from threshold." a steris account manager offered in-service training on the proper use and operation of the amsco 5052 washer/disinfector, specifically, assuring hands and fingers are away from the threshold; however, the user facility declined.No additional issues have been reported.
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