Model Number 718400 |
Device Problem
Deflation Problem (1149)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/20/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event Description
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The customer reported there was a pinhole in the balloon and it deflated.There was no medical intervention required and no injury to the patient.
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Manufacturer Narrative
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The device history record (dhr) review showed no abnormal process conditions were present during the manufacturing of the product that could have led to the reported condition.The dhr review showed that all acceptance criteria inspections per established sampling levels were within acceptable limits during the production process.A sample analysis could not be performed.The sample was shipped, but has been delayed in transit.The complaint will be reopened when the sample is received.This device is supplied by a supplier.The root cause of this issue will be determined by the supplier of the device and documented under a supplier corrective action report (scar).The corrective and preventive actions will be performed by the supplier and will be documented under the scar as well.This complaint will be used for tracking and trending purposes.
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Manufacturer Narrative
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One sample was received at the manufacturing site for evaluation.A visual inspection and a functional test was performed.A leak was observed in the balloon tube.The reported condition is confirmed.The root cause of this issue will be determined by our supplier and the results will be documented under the supplier¿s corrective and preventative action plan.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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