Investigation summary: as a lot number was unknown for this incident, we were unable to complete a production history review and unable to identify if any previous reports have been received for the affected lot regarding this type of defect.Without the physical sample, our quality team was not able to complete a thorough analysis.Based on the limited investigation results, an exact cause related to the manufacturing process for the reported issue could not be determined.Complaints received for this product and defect will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
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