Patient called to report product issues she experienced with her trulicity injector pen.Patient stated that she's been using the device for years and has never had a problem before.Yesterday, the patient said she was about to give her weekly dose, pulled the cap off and put the injector to her skin and pushed the button but nothing happened.She said the device didn't engage and did not deliver her medication.Patient stated this exact problem then happened with two more injector pens from the same box, so 3 defective pens in total.Patient said she needs a replacement box and will be contacting her pharmacy to help her.
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