Model Number 71992-01 |
Device Problem
Device Alarm System (1012)
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Patient Problems
Hyperglycemia (1905); Malaise (2359); Convulsion/Seizure (4406)
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Event Date 05/22/2022 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the adc device.Customer reported a signal loss which prevented the sounding of high and low glucose alarms.As a result, customer was unaware of changes in glucose levels and reportedly experienced a seizure while sleeping.Upon waking, customer experienced red eyes and "feeling bad" and self-treated with insulin (dose/type unspecified).No additional treatment was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned as of this report.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the freestyle libre sensor and freestyle libre sensor kit were reviewed and the dhrs showed the freestyle libre sensor and freestyle libre sensor kit passed all tests prior to release.Attempted to activate high/low glucose alarms with an iphone xr using a good known libre 2 sensor.The iphone xr successfully receive high/low glucose alarms.No issue were identified with the librelink app.If the product is returned, the case will be re-opened and a physical investigation will be performed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An alarm issue was reported with the adc device.Customer reported a signal loss which prevented the sounding of high and low glucose alarms.As a result, customer was unaware of changes in glucose levels and reportedly experienced a seizure while sleeping.Upon waking, customer experienced red eyes and "feeling bad" and self-treated with insulin (dose/type unspecified).No additional treatment was reported.There was no report of death or permanent injury associated with this event.
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Event Description
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An alarm issue was reported with the adc device.Customer reported a signal loss which prevented the sounding of high and low glucose alarms.As a result, customer was unaware of changes in glucose levels and reportedly experienced a seizure while sleeping.Upon waking, customer experienced red eyes and "feeling bad" and self-treated with insulin (dose/type unspecified).No additional treatment was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug was properly seated, and no physical damage was observed on the sensor patch.The sensor was found to be in state 5 (indicating normal termination).Visual inspection has been performed on the sensor plug assembly, no failure modes were observed.Set the low and high glucose thresholds in the reader¿s alarm settings.Activated sensor with a known good reader and performed linearity test.Low and high glucose results were successfully activated.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Search Alerts/Recalls
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