Other text: h6: event problem and evaluation codes: updated.H10: device evaluation: the device was returned for investigation.A visual inspection and functional test were performed.Visual inspection found the device enclosure front cover/water tank cover cracked, drain/quick conn fitting corroded, line cord worn, pump faulty not engaging, came in with a 90 plate clip but the equipment is a 390.The customer stated problem was duplicated.Removed and replaced cover/water tank and reservoir gasket due to it leaking and being cracked, block assembly due to a hl 90 block being on the device when it is a hl 390, heater due to it being faulty, pump due to being faulty by not engaging, line cord due to it being worn, pole clamp due to it being worn, drain/quick connect fitting due to being corroded, front cover due to being worn, interlock block o-rings, reflux plug o-rings.The cause of the reported problem could not be determined.A dhr (device history review) was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer reported problem were found during the review of service and repair records., corrected data: e4: correction: customer reported to fda: no information.D5: correction: operator of the device: unknown.
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