We used the celluma deluxe as instructed and the treatment resulted in photodermatitis.We immediately sent the photos to bio photas-celluma.No assistance was offered to return the device or receive a refund of our monies.Our physician sent a letter stating we could not use the device and instructed it should be returned.No assistance once again from bio photas-celluma.We contacted bio photas- celluma once again, yesterday after speaking with the fda complaint department over the phone.We requested the model number to allow the fda to do an investigation-and we did receive the device model number this morning from bio photas- celluma-nothing more, only the model number cdlx-001.Total payment to bio photas- celluma (b)(6) 2021.Thank you to the fda for assisting us and many other consumers over the years, we are extremely appreciative! fda safety report id# (b)(4).
|