BECTON, DICKINSON & CO., (BD) BD VACUTAINER® SERUM BLOOD COLLECTION TUBES; BLOOD SPECIMEN COLLECTION DEVICE
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Catalog Number 367815 |
Device Problem
Contamination of Device Ingredient or Reagent (2901)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/18/2022 |
Event Type
malfunction
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Event Description
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It was reported when using the bd vacutainer® serum blood collection tubes, the device experienced incorrect additive.The following information was provided by the initial reporter.The customer stated: it was reported by the customer that noticed "spray" or additive in tubes.Spoke with the customer and explained that the tubes do contain an additive.(clot activator).These vacutainer tubes, catalog 367815, red top serum tubes do contain an additive - the spray coated particles that you see are the clot activator, which is essential in facilitating the clotting process of the blood.This appearance in the tubes is perfectly normal.Customer problem 367815 contains "some type of spray inside the tubes" steps taken with customer/troubleshooting: called and left a vm that the "spray" is the clot activator, and is supposed to be there.I also sent an email with the same information.
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Manufacturer Narrative
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Date of event: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Manufacturer Narrative
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H6: investigation summary bd sumter received 2 customer photos for review and analysis.The photos were evaluated and confirm the reported issue of additive abnormality in the tubes.Therefore, this complaint is confirmed.The device history record was reviewed with no issues being identified.There were no related quality notifications.All process and final inspections comply with specification requirements.Bd was able to confirm the customer¿s reported failure mode with the photos provided by the customer.The root cause of the additive abnormality is attributed to the manufacturing process.
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Event Description
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It was reported when using the bd vacutainer® serum blood collection tubes, the device experienced incorrect additive.The following information was provided by the initial reporter.The customer stated: it was reported by the customer that noticed "spray" or additive in tubes.Spoke with the customer and explained that the tubes do contain an additive.(clot activator) these vacutainer tubes, catalog 367815, red top serum tubes do contain an additive - the spray coated particles that you see are the clot activator, which is essential in facilitating the clotting process of the blood.This appearance in the tubes is perfectly normal.Customer problem 367815 contains "some type of spray inside the tubes" steps taken with customer/troubleshooting: called and left a vm that the "spray" is the clot activator, and is supposed to be there.I also sent an email with the same information.
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