The manufacturer previously reported an allegation of an issue related to sound abatement foam.The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously reported an allegation of an issue related to a cpap device's sound abatement foam.The manufacturer received information alleged report of a thermal event to a power cord.There was no report of serious or permanent harm or injury.The device was returned to the manufacturer's quality product investigation laboratory for investigation.The manufacturer visually inspected internal and external part of the device and found potential dark keratin particles on the blower box outlet port, no participates were observed in the humidifier's output port, sound abatement foam degradation/breakdown was not observed in the base unit, the inside of the humidifier and dreamstation had a lot of foreign substance particles throughout and within crevices reminiscent of not cleaning the device after being exposed to water and dirt.The device's event logs were downloaded and reviewed by manufacturer.The manufacturer found no error codes.The manufacturer applied power to the device and verified airflow.Risk tag ((b)(4)) associated with this mode of failure: irrit02, infect01, fire01, shock02, shock03 and shock04.The results of this investigation do not impact the calculated risks.The manufacturer concludes there was no evidence of sound abatement foam degradation or breakdown.Corrected information was provided in section h9.Section h6 updated in this report.
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