It was reported that a patient was connected to the bag but it was discovered that the medication was not infused.Upon review of the pump's event log, it showed infusion was complete.Also, a simulation of the same settings was setup utilizing another set and the pump ran for the same duration; all testing came back within the specifications.No patient injury was reported.
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Other, other text: h6: event problem and evaluation codes: update not required.H10: no lot number was provided; therefore, device history record review could not be performed.No product sample nor photos were received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed.If the product is returned, the manufacturer will reopen this complaint for further investigation.This remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4)., corrected data: b1: adverse event and/or product problem.
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